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Order Processing & Delivery Policy
Order Processing & Delivery Policy
Order Confirmation & Delivery Time
After payment confirmation, we will complete order review, inventory verification, and document confirmation within 1–3 business days.
The total delivery time for all standard in-stock furniture is approximately 4–6 weeks, including domestic preparation, professional packaging, international shipping, customs clearance, and local last-mile delivery.
For customized furniture (including custom sizes, fabric colors, structures, and craftsmanship), a longer production period is required. The total delivery time is approximately 6–8 weeks.
In the event of inventory shortages, raw material delays, port congestion, peak-season shipping delays, holiday schedules, or other unforeseen circumstances, we will contact you within 24 hours to provide an updated order status and discuss solutions, including delayed delivery, product replacement, or a full refund (with no additional charges).
Shipping & Delivery Information
All orders are shipped from China through professional international logistics providers.
For orders to the United States and Australia, sea freight is the default and only international shipping method.
For European orders, international transportation is completed by sea freight, followed by inland transportation within Europe for final delivery.
Our shipping service covers major destinations across Europe, the United States, and Australia, including professional packaging, international transportation, customs clearance, and local last-mile delivery.
A valid tracking number will be provided after shipment so customers can monitor the order status in real time.
Due to local logistics arrangements, customs inspections, remote-area delivery conditions, or other factors, minor delays of 3–5 business days may occur. Such delays are considered normal during international transportation. We will continue monitoring the shipment status throughout the entire delivery process.
Delivery Coverage & Service
Standard delivery service covers residential and commercial addresses in major cities across Europe, the United States, and Australia.
Additional remote-area delivery fees may apply for remote towns, islands, mountainous regions, and remote postal code areas. Please contact our customer service team for confirmation before placing your order.
All furniture orders include free curbside/front-door delivery service by default.
If you require inside delivery, unpacking service, or professional assembly, additional fees will apply. Please contact our customer service team for detailed pricing.
Any additional costs caused by:
- incorrect delivery addresses,
- invalid contact information,
- failed delivery attempts,
- refusal of delivery without valid reasons,
including reshipping fees, storage fees, and return shipping costs, will be the responsibility of the buyer.
Delivery Inspection Requirements
Please carefully inspect the outer packaging and product condition upon delivery.
If you notice any issues such as:
- damaged packaging,
- compression marks,
- water damage,
- tears,
- stains,
- or other visible damage,
please take clear photos or videos as valid evidence and immediately either refuse delivery or note the damage on the delivery receipt.
Our products include various types of furniture, such as:
- compressed upholstered furniture,
- panel furniture,
- carpets,
- tables and chairs,
- beds,
with different packaging methods. All packages must be carefully inspected upon arrival.
Customers have a 48-hour inspection period after receiving the goods to check for:
- appearance defects,
- structural damage,
- missing accessories or components.
Failure to report any issues within the required timeframe will be considered acceptance that the goods have been delivered in good condition. Any future claims related to shipping damage will not be accepted.
Return, Exchange & Refund Policy
Return, Exchange & Refund Policy
Free Returns (Non-Quality Related Issues)
For standard products that remain unopened, unused, free from scratches, stains, wear, or damage, and are kept in resalable condition with original packaging, customers may request a return within 7 days after receiving the order.
Please note that compressed sofas, mattresses, rugs, and other vacuum-sealed products are not eligible for return once they have been opened, unsealed, or used.
For international furniture returns, the buyer is responsible for all return-related costs, including:
- International return shipping fees
- Customs clearance charges
- Domestic and overseas warehouse storage fees
- Return duties and taxes
- Any additional handling fees
All customized products are non-returnable and non-exchangeable.
If returned products are damaged during transportation due to improper packaging by the buyer, we reserve the right to deduct repair costs or refuse the refund.
After-Sales Service for Quality Issues, Damaged Products, Incorrect or Missing Items
For product defects caused by our responsibility or logistics issues, including but not limited to:
- Frame deformation
- Cracked panels
- Damaged fabrics
- Stains
- Missing hardware components
- Wrong items shipped
- Missing accessories
customers must contact us within 48 hours after delivery and provide clear photos and videos as evidence.
We will provide a free solution, including:
- Replacement of missing parts or accessories
- Remote repair guidance
- Equivalent product replacement
- Partial refund
- Full refund
For products that are seriously damaged, beyond repair, or unusable, we will cover all return shipping costs, customs duties, and related taxes, and provide a brand-new replacement product free of charge.
Non-Returnable & Non-Refusal Situations
Returns or delivery refusals will not be accepted under the following circumstances:
- Issues reported after the 48-hour inspection period
- Damage caused by the customer, including scratches, stains, unauthorized disassembly, modification, or misuse
- Normal wear and aging caused by daily use
- Vacuum-sealed products (including compressed sofas, mattresses, rugs, and similar items) that have been opened or used due to personal reasons, such as:
- Change of preference
- Incorrect size estimation
- Style dissatisfaction
- Customized products
- Clearance items
- Promotional gifts
- Installation accessories
- Delivery delays or minor appearance issues caused by force majeure events, including:
- Natural disasters
- Temporary customs inspections or holds
- Local policy changes
- Other circumstances beyond our control
Refund Rules&General Terms
Refund Rules&General Terms
Refund Policy
All approved refunds will be processed within 3–10 business days and returned through the original payment method used for the order.
The actual time for the refund to be credited to your account depends on the settlement procedures and processing time of your local payment provider and bank.
For minor defects or missing accessories, we will provide a partial refund through mutual agreement based on the specific situation.
For:
- Orders that have not yet been shipped,
- Products with serious quality issues,
- Cases where key components are incorrect or missing due to our responsibility,
we will provide a full refund.
General Terms
Force Majeure
We are not responsible for delivery delays, shipping interruptions, or related losses caused by force majeure events, including but not limited to:
- Natural disasters
- Pandemic control measures
- Port closures
- International logistics disruptions
- Customs policy changes
However, we will provide reasonable assistance whenever possible, including:
- Arranging delayed delivery,
- Adjusting shipping solutions,
- Processing refunds according to the applicable circumstances.
Policy Updates
We reserve the right to update this Shipping & Return Policy in accordance with changes in international trade regulations, logistics requirements, and platform policies.
The latest version of this policy shall prevail.
By placing an order, customers acknowledge that they have read, understood, and fully agreed to all terms and conditions stated in this policy.
A Modular Compression Sofa Designed For Flexible Modern Living
Create your own lounge with Morpho™, a frameless modular compression sofa designed for comfort, flexibility and effortless style. Built with high-density resilient foam, wrinkle-resistant chenille upholstery and a reinforced base panel, every module keeps its shape while offering deep, supportive seating.
✅ Modular layouts for apartments, villas and hospitality spaces.
✅ Vacuum-compressed shipping for easier transportation and lower freight costs.
✅ Soft contemporary silhouette inspired by premium Italian furniture.
Description
Description
Dimensions
Design Philosophy
Modern living spaces deserve furniture that adapts instead of dictating how people live. Morpho™ embraces a flexible modular philosophy, allowing every seating module to work independently or connect effortlessly into larger compositions.
Its soft architectural silhouette eliminates the visual weight of traditional framed sofas while maintaining generous proportions and sculptural balance. Every curve has been refined to create an inviting appearance from every viewing angle.
Whether placed in a contemporary apartment, boutique hotel, creative office or spacious villa, Morpho™ becomes a versatile centerpiece that evolves together with changing interiors and lifestyles.
Materials & Craftsmanship
Each Morpho™ module is constructed around a high-density, high-resilience foam core that delivers exceptional support while maintaining its soft, cloud-like comfort. Unlike conventional sofas that rely on bulky internal frames, the frameless compression structure creates a lighter appearance without sacrificing durability.
A reinforced engineered base panel enhances long-term stability and helps every module retain its geometry during daily use.
The upholstery features wrinkle-resistant chenille fabric with a refined tactile texture that feels warm, breathable and inviting. Its durable weave resists everyday creasing while providing excellent softness for prolonged lounging.
Every module is vacuum compressed for efficient international shipping before naturally expanding back to its original form after unpacking.
Comfort Experience
Morpho™ is designed for long hours of relaxed seating. The generous seat depth encourages natural lounging positions while the resilient foam adapts gently to body movement without excessive sinking.
The oversized back cushions and integrated arm modules provide balanced support whether sitting upright, reading or reclining.
Unlike rigid framed sofas, the frameless structure creates a softer seating sensation that feels welcoming from every angle. The carefully balanced foam density offers lasting resilience, ensuring the sofa quickly returns to its original shape after everyday use.
Interior Applications
Morpho™ complements a wide range of contemporary interiors through its clean geometry and modular flexibility. Individual modules can function as standalone lounge seating or combine into larger configurations for family living.
Perfect for:
✅ Modern Living Rooms
✅ Luxury Apartments
✅ Boutique Hotels
✅ Designer Studios
✅ Open Concept Homes
✅ Hospitality Lounges
Its timeless silhouette pairs naturally with wood, stone, metal and minimalist architectural spaces while allowing future expansion through additional seating modules.
Specifications
| Specification | Value |
|---|---|
| Style | Modular Compression Sofa |
| Ottoman | 95 × 90 × 38 cm |
| Module Size | 95 × 95 × 73 cm |
| StandardLayout | 285 × 95 × 73 cm |
| Structure | Frameless High-Resilience Foam Construction |
| Construction | Wood-Free Foam Core |
| Upholstery | Wrinkle-Resistant Chenille (Standard) |
| Filling | High-Density High-Resilience Foam |
| Base | Reinforced Engineered Support Panel |
| Compression | Vacuum Compression Packaging |
| Origin | China |
Additional information
Additional information
| Weight | 13 kg |
|---|---|
| Dimensions | 95 × 70-95 × 73 cm |
| Color | Red, Green, White |
| Size | 3 Seat Complete Sofa |
